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Two new perspectives in Digital Impacts

The Digital Impacts section now adds Decisions and Roles, two perspectives for understanding what Generative AI changes and where responsibility sits.

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September 3, 2026

The Digital Impacts section is now live

A new section explores how Generative AI is reshaping search, interfaces, agentic systems, and the cross-cutting themes that digital professionals must design for.

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August 1, 2026

How did the first Shaped by AI workshop go?

At the first Shaped by AI online workshop, we discussed conversational interfaces, the end of 'serendipity' in search, and the gap between expectations and reality. Here are the key takeaways.

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March 30, 2026

Workshop: How are mental models evolving in the ChatGPT era?

On March 19, 2026, the Shaped by AI project launched with an online workshop to discuss whether and how AI chat tools are changing users' mental models, expectations, and behaviors toward all digital products, including traditional ones.

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March 11, 2026

Literature Review section is now live

A curated collection of key quotes from research and industry reports is now available on the site.

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March 9, 2026