Literature Review

Generative AI has stopped being a novelty and become a daily habit for a large share of internet users. That shift is documented across academic papers, industry surveys and platform research, and the direction is consistent even where the numbers differ: people describe the outcome they want instead of typing keywords, delegate tasks they used to complete themselves, and expect conversational interfaces to work as a default, not an add-on.

This collection tracks that evidence theme by theme. Intent replaces the keyword as the starting point of search, and conversational interfaces reset how quickly a product needs to be learnable. Delegation goes further once agents start acting on a user’s behalf, which raises questions of trust that vary by age and are earned through competence rather than personality. Adoption is not neutral: it reshapes what people expect from a search results page, extends reach through accessibility, and can produce misplaced confidence in outputs users don’t fully understand.

Every page quotes its sources directly, with the publisher and a link to the original — so the evidence can be checked, not just cited.